I must reply once more, and humbly say, thank-you! I do not know if you made something happen or not, but to ship from Cincinnati, Oh., to Dothan, Alabama in under 24 hours is pretty remarkable. I did have to send an email for a signature release to DHL to get them to leave the package without a signature at my home, and to make the second attempt, but they did leave the package for me, and I was able to meet the Birthday deadline!
I might add that I believe the product is high quality and it certainly was easy to set up, and light to carry which is important for a woman.
The wife is pleased and I have attached a couple of photos, to show the presence of a Cool Cabana on the Beach at Cape San Blas, Florida. I might add there were several people who came up as ask about the product, and I gave the product all the praise, as it deserves, and related the personal service and kindness of the personal at customer service.
I also want to add that your personal contact and empathy was greatly appreciated. That alone speaks volumes about your company, and product.
Thx, Steve Floyd
PS: you might notice the broken Frame in the background of another brand that is popular but can’t tolerate the sea breeze……………