Returns must be received within 14 days of shipping by us, be unopened, in original packaging and resalable. Buyer's are responsible for the return shipping and we must receive a tracking number plus the original order number issued by us. We'll refund the original item cost less the shipping costs incurred by us when shipping the order to you. Do not ship items sold by any third party to us as the third party seller is responsible for their returns and refunds to their clients.

Within the USA the return shipping address is;

CoolCabanas C/- Simple Global, 620 Centrepoint Blvd., New Castle DE 19720 USA.


Once returns are assessed and a refund authorised you will receive a refund notice and the funds are automatically and immediately deducted from our account, the time it takes for the refund to appear on your card or account depends upon the provider and this can take up to 2 weeks or more.